FAQ

Customize CPU core frequency, game configuration, and personal customization. Supported Models: realme GT 6T, realme GT 6 Supported apps： PUBG MOBILE (BGMI), Genshin Impact, League of Legends, Mobile Legends: Bang Bang, FreeFire, Honkai: Star Rail, Call of Duty Path： Game Assistant > Advanced settings > Geek Power Tuning

ProXDR uses photon matrix display technology to greatly increase the brightness range of screen-displayed photos, enhancing the light and shadow effects and immersiveness of photos. Supported models: realme 12 Pro 5G, realme 12 Pro+ 5G, realme P1 Pro 5G, realme GT 6T, realme GT 6 Path: Photos App > Settings in the upper right corner > View with ProXDR. After turning on the feature, you can click ProXDR switch to compare the display effects of ProXDR and Pro. Invalid scenarios: 1. Not supported in power saving mode. 2. In street shooting and photo mode, the photo content includes a light source or strong reflective material will be supported. Not supported in dark environments and low-dynamic scenes. 3. Not support third-party photo album apps. 4. Not support the edited photo. 5. Not support the photos taken by other phones that do not support ProXDR function.

Introduction: The content of banner notifications will be hidden when the front camera detects someone other than you is looking at your phone. Working principle: 1. The intelligent anti-peeping function uses front-facing sensors to perform AI recognition of faces. 2. At the same time, there will be certain requirements for the viewing angle (FOV) of the front camera. If the viewing angle is too small, the recognition rate will be affected. Path: Settings > Notifications and Status Bar > Smart notification hiding. Before turning it on, you need to enter facial data according to the system prompts. After successful entry, the function will be turned on. Supported Models realme 11 Pro, realme 11 Pro+, realme 12 Pro+ Note: 1. This function only supports inputting one face data. 2. This facial data is only used to Smart notification hiding function and has nothing to do with face unlocking.

Introduction: By combining the scanned data of the screen, it determines whether there is water or a hand on the screen. If it detects water, it uses algorithms to interfere with the touch response and prevent unintended touch actions. If there is both a hand touch and water present, it reduces the impact of water through algorithms, thereby improving the accuracy of touch input. Breaking the boundaries between water and technology whether it's by the poolside or during a walk in the rain. Maintaining uninterrupted communication and entertainment. Controlling and connecting has never been easier. Supported models: realme GT 6, realme GT 6T, realme NARZO 70 Pro 5G, realme P1 Pro, realme NARZO 70x 5G, realme NARZO 70 5G, realme C65 5G，realme NARZO N65 5G, realme C61 Note: It is enabled by default and has no switch.

By managing applications, you can select a specific refresh rate for individual apps. Support Models： realme GT Neo 2 F.07 and above versions realme GT Neo 3 13.1.0.500(EX01) and above versions realme GT Master Edition F.09 and above versions realme GT 2 Pro 13.1.0.502(EX01) and above versions realme GT 6 realme GT 6T Recommended adjustable refresh rate options: 60, 90, 120Hz Setting Path： Settings > Display & Brightness > Screen Refresh Rate > Manage apps (the manage apps option will only appear if the refresh rate is switched to a high refresh rate). Note: After modifying the frame rate of a single application, the application must also support the corresponding frame rate for it to take effect (for example, if the frame rate of a single application is modified to 120 Hz, but the application itself only supports 60 Hz, the display result will still be 60 Hz).

Hi, do you have any questions about the phone heat issue? Unlike computers and other devices that have fans to cool down, phones have limited space to dissipate heat. The heat generated by the processor, memory, battery, etc. is usually transferred out through the phone body, so the phone feels warm. It is normal for the phone to heat up in high power consumption scenarios, such as playing games, taking photos and videos continuously, watching high-definition videos or live streams, upgrading the system, etc. When these high-power apps are closed, the phone temperature will quickly go back to normal. Also, factors like charging the phone, high ambient temperature, and poor ventilation conditions will make the phone feel hotter. If your phone is experiencing a severe overheating issue, you can find the corresponding articles below that fit your needs. Or contact realme customer service directly. Phone heats up during use Phone heating when charging Phone heating when after system upgrades Phone heats when using it outdoors Phone heating after turning on hotspot If the above methods can't solve your problem, please visit realme Customer Service Center for help.

Manually select "passersby," "clutter," etc. They will be automatically eliminated. What's more, the background will be smartly filled as well. The AIGC Object Removal feature helps rescue the waste pictures without a trace. Video link: https://www.youtube.com/watch?v=B9rP_xMFgxc Supported Models: realme GT 6, realme GT 6T Path: Photos App > select photo > AIGC/AI ERASER

When using consultation, reading, social networking, communication, video, and other applications, intelligently detect eye status and adjust the screen color temperature to protect eyes in real-time. Supported Models: realme GT 6, realme GT 6T Path: Settings > Display&brightness > Eye comfort and sleep > AI Eye comfort

When turned on, the dynamic range of the picture can be improved to obtain a clearer game picture. Supported Models: realme GT 6 (Need to wait for the system update) Supported Apps: PUBG MOBILE, Genshin Impact, League of Legends, CrossFire, Need for Speed Path: Game Assistant > Performance boost > Hyper HDR Note: This function will be automatically turned off when the device temperature is high or the battery is low.

Steps: 1. After applying for the network unlock successfully, you will receive an unlock code from us. You can connect the phone to the WIFI network, and then send the unlock code to the phone via email or other methods. 2. Copy the unlock code. 3. Android 13 and below versions: Enter *#3988691# on the dial pad interface to enter the unlock interface, and then paste the unlock code. Android 14: Enter *#*#39326#*#* on the dial pad interface to enter the unlock interface, and then paste the unlock code. If *#*#39326#*#* not working, please enter *#*#39324#*#* on the dial pad to try. 4. After unlocking successfully, it will prompt that the device has been unlocked and you can use it normally.