Please visit “My Orders” section on realme.net and click on order number.
Kindly get in touch with our customer support team for more details.
You can cancel your order until it is not dispatched. Please get in touch with our service team regarding such concerns.
Once the order is delivered, it cannot be returned. It includes the condition of even box in unopened condition.
If you receive the shipment in damaged condition, please get in touch with our service team at email@example.com. The concerned about the damaged product should be informed to our service team within 24hours of the delivery. If you have received a wrong product, please connect with our service team within 24 hours from the time of delivery.
Unfortunately, we won’t be able to change the shipping address. You can cancel the order and can place order again.
1) Go to My Orders section and click on the particular order for which you want the invoice
2) You will now see the 'Download Invoice' option. Click on it to download the invoice.
For products delivered with a Manufacturing defect: Please mail us within 7 Days of delivery and we will assist you accordingly.
Kindly connect with your respective bank. It usually takes 7 working days to reverse back the amount
If your query is still not resolved then please reach out to us
- Email us at firstname.lastname@example.org
- Call us at service hotline: 18001022777, leave your query. We will call you back.
We are delivering to almost all the major cities, covering 15000+ pin codes. All the deliveries
will be done within 5-7 working days.