Please Choose Your Version
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Android security patch: June, 2020
Network
● Optimized the stability and performance of the network
● Optimized the game experience over mobile data with 2 SIM cards installed
Fixed
● Fixed the issue that Alarm ringing is temporarily showed on the status bar after switching a alarm off
● Fixed the issue that status bar occasionally flickers when switching the Dark Mode on
Camera
● Fixed the issue that fonts dosen't work after applying a third-party fonts
Optimized
● Optimized the issue that input methods are sometimes double clicked for one tap
● Optimized the compatibility of third-party applications in Dark Mode
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
System
● Fixed the issue of excessive system storage occupation
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Updated Android security patch: June, 2020
Applications
● Added realme Link
System
● Fixed the issue that FPS for some games was shown as zero in Game Space
● Fixed some known issues and improved system stability
Camera
● Optimized front camera NIGHTSCAPE quality
● Fixed the low probabilistic issue that the sound is out of sync with the picture after video recording
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Updated Andriod security patch（2020#6）
Optimization
● Optimized the speed of pressing power button to light up screen
● Optimized the detention issue of bluetooth earphones during PUBG
● Optimized fluency of photographic preview interface under portrait mode
Known issues fixed
● Fixed the probabilistic issue that failed to register VoWiFi
● Fixed the probabilistic issue that black borders shaded the interface during PUBG when the phone switched from vertical to horizontal orientation
● Fixed the probabilistic issue that rear camera reddish in some outdoor backlight scenes
● Fixed the probabilistic issue that rear camera photographic preview interface greenish when camera flash was switched on and off repeatedly
● Fixed the probabilistic issue that green line was shown on photographic preview interface under panorama mode
● Fixed the probabilistic issue that flash icon didn't match the actual state
● Fixed the issue that night mode didn't work in some scenes
● Fixed the display issue of number and percent sign in power off state
● Fixed the probabilistic issue that no service in Iraqi Tisknet SIM card
● Fixed the probabilistic issue that CMCC SIM card failed to data roaming in Cambodia
● Fixed the probabilistic issue that emergency call didn't show name
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
If the software update interface is displayed as RMX1992EX_11_C.07, please select it to update RMX1992EX_11_C.08
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Updated Andriod security patch（June,2020)
Applications
● Added realme PaySa
Optimization
● Optimized the height of status bar
● Optimized the transparency of the slide back gestures style
System
● Fixed some known issues and improved system stability
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
If the software update interface is displayed as RMX1992AEX_11_C.07, please select it to update RMX1992AEX_11_C.08
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Andriod security patch: June, 2020
Applications
● Added realme PaySa(India)
● Added realme Link
Settings
● Modified default state of power saving mode auto-off switch to turn on
● Modified default state of screen brightness reduction switch in power saving mode to turn off
Optimization
● Optimized PUBG lagging and fps drop issue
● Optimized screen recording feature
● Optimized transparency of the slide back gesture style
System
● Fixed some known issues and improved system stability
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Updated Andriod security patch（2020#6）
Applications
● Added realme PaySa(India)
● Added realme Link
Battery
● Added charging animation on the lock screen
● Added charging decimal display on the lock screen while charging
Settings
● Modified default state of power saving mode auto-off switch
● Modified default state of screen brightness reduction switch in power saving mode
Optimization
● Optimized transparency of the slide back gesture style
● Optimized screen recording icon size
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware, then click the firmware, Update Now, and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Updated Andriod security patch（2020#6）
Applications
● Added realme PaySa(India)
● Added realme Link
Battery
● Added charging animation on the lock screen
● Added charging decimal display on the lock screen while charging
Settings
● Modified default state of power saving mode auto-off switch
● Modified default state of screen brightness reduction switch in power saving mode
Optimization
● Optimized transparency of the slide back gesture style
● Optimized screen recording icon size
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware, then click the firmware, Update Now, and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Updated Andriod security patch（2020#6）
Optimization
● Optimized the speed of pressing power button to light up screen
● Optimized the detention issue of bluetooth earphones during PUBG
● Optimized fluency of photographic preview interface under portrait mode
Known issues fixed
● Fixed the probabilistic issue that failed to register VoWiFi
● Fixed the probabilistic issue that black borders shaded the interface during PUBG when the phone switched from vertical to horizontal orientation
● Fixed the probabilistic issue that rear camera reddish in some outdoor backlight scenes
● Fixed the probabilistic issue that rear camera photographic preview interface greenish when camera flash was switched on and off repeatedly
● Fixed the probabilistic issue that green line was shown on photographic preview interface under panorama mode
● Fixed the probabilistic issue that flash icon didn't match the actual state
● Fixed the issue that night mode didn't work in some scenes
● Fixed the display issue of number and percent sign in power off state
● Fixed the probabilistic issue that no service in Iraqi Tisknet SIM card
● Fixed the probabilistic issue that CMCC SIM card failed to data roaming in Cambodia
● Fixed the probabilistic issue that emergency call didn't show name
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Updated Andriod security patch（2020#6）
Optimization
● Optimized the speed of pressing power button to light up screen
● Optimized the detention issue of bluetooth earphones during PUBG
● Optimized fluency of photographic preview interface under portrait mode
Known issues fixed
● Fixed the probabilistic issue that failed to register VoWiFi
● Fixed the probabilistic issue that black borders shaded the interface during PUBG when the phone switched from vertical to horizontal orientation
● Fixed the probabilistic issue that rear camera reddish in some outdoor backlight scenes
● Fixed the probabilistic issue that rear camera photographic preview interface greenish when camera flash was switched on and off repeatedly
● Fixed the probabilistic issue that green line was shown on photographic preview interface under panorama mode
● Fixed the probabilistic issue that flash icon didn't match the actual state
● Fixed the issue that night mode didn't work in some scenes
● Fixed the display issue of number and percent sign in power off state
● Fixed the probabilistic issue that no service in Iraqi Tisknet SIM card
● Fixed the probabilistic issue that CMCC SIM card failed to data roaming in Cambodia
● Fixed the probabilistic issue that emergency call didn't show name
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware, then click the firmware, Update Now, and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Updated Andriod security patch（2020#6）
Applications
● Added Heyfun(India)
● Added realme PaySa(India)
● Added realme Link
Battery
● Added charging animation on the lock screen
● Added charging decimal display on the lock screen while charging
Settings
● Modified default state of power saving mode auto-off switch
● Modified default state of screen brightness reduction switch in power saving mode
Optimization
● Optimized transparency of the slide back gesture style
● Optimized screen recording icon size
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware, then click the firmware, Update Now, and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Android security patch: June, 2020
Application
● Added DocVault
● Added realme Link
System
● Optimized hanging issue in low memory state
Fingerprint
● Optimized fingerprint recognition speed
Touch
● Optimized touch failure issue in some scenarios during game
● Optimized the issue that no response while touching the edges and corners of the screen
Known issue fixed
● Optimized the sensitive issue of compass
● Optimized video scene brightness and color saturation
● Fixed the issue that without game dirac sound effect while entering some games
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware, then click the firmware, Update Now, and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Updated Andriod security patch（2020#6）
Applications
● Added realme PaySa(India)
● Added realme Link
Battery
● Added charging animation on the lock screen
● Added charging decimal display on the lock screen while charging
Settings
● Modified default state of power saving mode auto-off switch
● Modified default state of screen brightness reduction switch in power saving mode
Optimization
● Optimized transparency of the slide back gesture style
● Optimized screen recording icon size
* Android version: Android 10
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware, then click the firmware, Update Now, and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Android security patch: May, 2020
System
● Fixed some known issues and improve system stability
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware, then click the firmware, Update Now, and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Android security patch: June, 2020
Application
● Added DocVault
● Added realme Link
System
● Optimized hanging issue in low memory state
Fingerprint
● Optimized fingerprint recognition speed
Touch
● Optimized touch failure issue in some scenarios during game
● Optimized the issue that no response while touching the edges and corners of the screen
Known issue fixed
● Optimized the sensitive issue of compass
● Optimized video scene brightness and color saturation
● Fixed the issue that without game dirac sound effect while entering some games
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware, then click the firmware, Update Now, and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Android security patch: May, 2020
System
● Fixed some known bugs, and improved system stability
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Android security patch: May, 2020
System
● Fixed some known bugs, and improved system stability
* Android version: Android 9.0
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Reminder
This update is the Stable Release version, it is recommended that you update to the latest realme UI 1.0
realme’s own customised UI based on Android 10 for realme devices is coming. You can now experience enhanced security, software stability and consistent user experience.
Note: Before you upgrade the Stable Release version, please make sure to back up your important data in advance.
Attention & Instructions
1.To-do list before upgrading
（1） Before upgrading the Stable Release version, please back up your mobile phone's important data and confirm that the backup is complete and successful.
（2） Before upgrading the Stable Release version, please make sure that the current version of your mobile phone is on required version
Model Required version
realme 2 Pro 【RMX1801EX_11_C.31】
（To check the version number: Settings> About phone> Version）. If your phone is currently not on the required version, please upgrade to latest version first.
（3） There may have some third-party application versions that aren’t compatible with Android 10. Therefore, it is recommended to update all your applications to the latest version in Play Store before upgrading the Stable Release version.
（4） Please ensure that your phone storage is more than 5G. Otherwise there will be a risk of upgrade failure. （To check storage space method: Settings> Additional Settings> Storage）.
（5） Please make sure your phone is not ROOT.
FAQ:
1.Why my Google key not working?
Please note (only for users who have unlocked the device, users who not unlocked are not affected):
Due to the new Google security mechanism, the device will be in a non-secure mechanism state after unlocked. The Google key will be automatically deleted which will affect the three-party payment application.
In order to ensure the safety of mobile phone data, it is recommended back to the lock state before update;
If your phone has been upgraded to F.07 & future versions, Google key will come back when you lock your phone.
2.Why is my Google camera(GCAM) not working after upgrading?
After our lab testing , Google camera is not very compatible with realme UI.
If you want to use Google Camera, please upgrade to latest version first;
And operate on following path: settings ---- ""developer options ----"" camera HAL3, and then restart the phone;
We had found a version with better compatibility for 2 Pro. It is recommended to download and install the following apk link:
https://drive.google.com/file/d/1x9xwQCNy1jPEbLkV0HLPf2HKPT3nm59T/view?usp=sharin
[Visuals]
• Updated UI to realme UI
• Brand new Real Design makes visuals more attractive and operation more efficient
[Smart Sidebar]
• Optimized user interface and improved one-handed operation
• Optimized Smart Sidebar: Replaced File Console with File Manager; removed OSIE Visual Effect and No Notification Alerts
• Drag an app out of Smart Sidebar to open it in Split-screen Mode
• Added two new features: “Assistive Ball Opacity” and “Hide Assistive Ball on Fullscreen App”
• Optimized the Floating Window feature for more apps
• Added Bubbles: A bubble is displayed when you open an app in a floating window from the Smart Sidebar. Tap the bubble to collapse or open the app
[Screenshot]
• Optimized 3-Finger Screenshot Gesture: Use 3 fingers to touch and hold the screen, and swipe to take a screenshot of the selected part of the screen (partial screen capture). Use 3 fingers to touch and hold the screen, and swipe your fingers outwards to capture a long screenshot
• Added screenshot settings: You can adjust the position of the screenshot preview floating window and set the screenshot sound
• Optimized screenshot preview floating window: After taking a screenshot, drag it up and release to share it, or drag it down and release to take a long screenshot
[Navigation Gestures 3.0]
• Optimized gestures: All gestures are supported in landscape mode
[System]
• Added Focus Mode: Minimizes outside distractions when you are learning or working
• Added whole new charging animation
• Optimized the Quick Settings user interface for easier one-handed operation
• Added pause feature for screen recording
• Added a floating window and settings for screen recording
• New sounds added for file deletion, calculator key touches, and compass pointer
• Optimized system built-in ringtones
• Added TalkBack floating prompts for Accessibility
• New management feature for recent tasks: You can view memory of recent tasks and locked apps
[Games]
• Optimized visual interaction for Game Space
• Optimized loading animation for Game Space
[Homescreen]
• Added new live wallpapers
• Added artistic wallpapers
• Added option to open Global Search or the notification panel when swiping down on homescreen
• Added option to customize the size, shape, and style of app icons on homescreen
• Optimized the graphic design of password unlock to facilitate one-handed operation
• Support for animated wallpapers on the lockscreen
• Added a Simple Mode for homescreen, featuring larger fonts, icons and a clearer layout
[Security]
• Random MAC address Generator: When your phone is connected to Wi-Fi network system generates a random MAC address to avoid targeted ads and protect your privacy
[Tools]
• In Quick Settings or Smart Sidebar, you can open Calculator in a floating window
• Added the trim feature in Recordings
• Added the Weather (dynamic) ringtone, which automatically adapts to the current weather
• Added weather-adaptive animations in Weather
[Camera]
• Optimized the Camera UI for better user experience
• Optimized the Timer UI and sound
[Photos]
• Optimized the Album UI for a clearer structure and photo thumbnails
• Added Album Recommendations that recognize more than 80 different scenes
[Communications]
• realme Share now supports sharing files with OPPO, Vivo and Xiaomi devices
• Optimized the Contacts UI for a more efficient experience
[Settings]
• Search Settings now supports fuzzy match and contains a search history
[Music]
• Added Dual Mode Music Share in realme Lab
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Android security patch: May, 2020
System
● Fixed some known bugs, and improved system stability
* Android version: Android 9.0
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.
Security
● Android security patch: May, 2020
System
● Fixed some known bugs, and improved system stability
* Android version: Android 9.0
Update the software version on your realme phone
Notice:
Please back up your data before updating: Settings->Additional Settings->Back Up and Reset->Backup & Restore, select the Data to Be Backed up.
Please keep the battery level over 30%.
Please do not turn off your phone during the update process.
How to update?
1.Simple mode
Transfer the firmware you downloaded to the phone storage, go to the File Manager and find the firmware,then click the firmware,Update Now,and wait for the update to succeed.
2.Recovery Mode
Transfer the firmware you downloaded to the phone storage or SD Card, then power off the phone. Press and hold the Power and Volume Down buttons, until your phone enters Recovery Mode.
Choose the language you want
Install from storage device,and find the firmware From phone storage or From SD card
Click on the firmware and confirm to update
Please do not perform other operations until your phone is updated successfully.
If you can’t update by yourself, please backup the important data, bring your mobile phone, invoice and warranty card and go to the local customer service center to ask professional maintenance engineer for help.
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.