Problem phenomenon:
After connecting the Bluetooth earphones, music/video sound comes from the earphones but when answering a call, the call sound comes through the mobile speaker.
Solutions:
After connecting the Bluetooth earphones, music/video sound comes from the earphones. That proves the earphones are normal.
Please follow the path to change the sound channel of phone calls:
During calls > Select the speaker icon > It will show Bluetooth device name/Phone/Speaker > Choose the one you like.
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