Causes:
1. When the phone accesses the internet, the phone will constantly send and receive signals. The processor will also run at high speed with relatively high-power consumption. It is normal for the phone to heat when using the internet for a long time.
2. There is an energy conversion process in phone charging, during which a certain amount of heat will be generated. It is normal for the phone heating when charging.
3. When multiple programs are running in the background, the processor resources will be continuously occupied. It results in heating.
4. When the network signal is bad, the transceiver power of the phone signal will be automatically increased to better receive the signal, which results in heating.
5. High ambient temperature is not good for phone heat dissipation.
6. The built-in browser has been optimized by realme, which has better compatibility and stability and can reduce power consumption.
7. The phone system version is old.
Solutions:
1. Don't worry. After a while, the phone will return to normal.
2. It is recommended that you avoid using your phone while charging.
3. Please clean up the background programs and turn off unused system features. Such as games, video apps, personal hotspot, GPS, etc.
4. You can go to a place with a better signal or connect a stable Wi-Fi.
5. Please use your phone at a suitable temperature (16℃~35℃).
6. Please use the built-in Google Chrome.
7. It is recommended that you check and upgrade the system to the latest version. The new version can achieve a better user experience and system performance.
If the issue persists in the device, please visit the nearest realme service center for support.
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