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The laptop battery cannot be fully charged

Update Time: 2023-09-12 17:03:16

Problem phenomenon: 

After the laptop is fully charged to 100% and the power cord is unplugged, the battery is discharged to a level higher than or equal to 95%, 96%, 97%, 98%, 99%, and then charging the laptop is not fully charged.


Cause: 

When charging the laptop, charge when the power is lower than 95%, and do not charge when the power is higher than or equal to 95%. This function mainly protects the battery and prevents repeated charging from damaging the battery.


Solution: 

Unplug the power cord of the laptop, and recharge it when the battery is used up below 95%.

If none of the above operations can solve your problem, please back up your data and go to the nearest realme customer service center for testing.


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