Download App to Unlock More Benefits.
Download App

Why is the data cable and earphone cable jack so tight?

Update Time: 2025-04-02 16:53:41

realme phone will test the tightness of the USB port and earphone jack before leaving the factory. The factory phone meets the industry standard, please feel free to use it.


If you feel that the data cable or earphone cable is too tight, you can refer to the following methods:

  1. Check whether the USB port and earphone jack are clean. If there is dust or foreign matter, please clean it with a brush before using it.

  2. It is recommended that you use a realme data cable or earphone, as non-standard accessories may not match your phone.

  3. The new data cable or earphone may be tight for the first time. It is recommended that you use it with a little force, and it will return to normal after a period of use.

  4. When inserting the data cable or earphone, please align the holes and insert them in parallel to avoid oblique insertion.


If the above methods cannot solve your problem, it is recommended that you back up your data and go to the nearest realme service center for testing.


Thanks for your feedback
Please tell us how to help you better
0/300
Didn't find what you were looking for Please contact us.
Choose your market
Products may have different prices and availability based on market
Asia-Pacific
Europe
Middle East and Africa
Latin America
Other Regions
咦,网络开小差啦!
页面加载失败