Update Time: 2021-02-20 19:06:11
1. Check whether you can access the internet from another device on the wireless network.
2. It is possible that the server for the selected service is temporarily down.
3. Check the network settings on the TV set.
If it still cannot be solved, please apply for after-sales service by calling at Toll-free no. 18001022777
realme is committed to offering powerful performance, stylish design, sincere services and exploring more possibilities of smartphones. realme has launched 13 products, which includes realme 1, realme 2, realme 3, realme 2 Pro, realme 3 Pro, realme U1, realme C1, and realme C2, realme 3i, realme 5, realme 5 Pro, realme X and realme XT.