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Dear Shoppers, following the latest govt. guidelines on Covid-19, delivery will be restricted to covid hotspots.

What if the software update over the Internet has failed?

Update Time: 2021-07-02 17:09:01

1. Check the network connection.

2. If the TV is not connected to a network, connect it to a network.
3. The upgrade stops if you already have the latest software version installed.
4. Turn off the power and restart.
5. Check the system update version and upgrade again

If it still cannot be solved, please apply for after-sales service by calling at Toll-free no. 18001022777

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realme is committed to offering powerful performance, stylish design, sincere services and exploring more possibilities of smartphones. realme has launched 13 products, which includes realme 1, realme 2, realme 3, realme 2 Pro, realme 3 Pro, realme U1, realme C1, and realme C2, realme 3i, realme 5, realme 5 Pro, realme X and realme XT.


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