FAQs – realme Book

Ques. Does realme provide extended warranty on realme book?

Ans. Yes, we have collaborated with servify service provider who provides 1 or 2 years plans of extended warranty on realme book by paying some extra minimal amount during the upcoming sales.

Ques. Does realme provide accidental damage insurance on realme book?

Ans. No, we do not have accidental damage insurance services for realme book.

Ques. How can I purchase extended warranty for realme book?

Ans. At the time of purchase, customers can choose & pay for 1 or 2 years plan of extended warranty plan on realme book.

Ques. I have already purchased realme book during first sale without extended warranty, how can I opt-in for extended warranty for my realme book now?

Ans. Customers can opt-in for extended warranty plan on realme book within 270 days of purchase date through servify service partner. You may write to realmecare@servify.in along with purchase invoice for further details on extended warranty plans & their cost.

Ques. Does realme provides pick & drop services (paid or free of cost) for realme book across India?

Ans. No, customer need to take the realme book to nearest Authorized service center to get the after sales services.

Ques. In case of manufacturing defects, does realme provides in-home services?

Ans. In case of manufacturing defects, we request you to please contact the purchase channel (realme.com or Flipkart) immediately for further support.

Ques. What are the warranty terms & conditions for realme book?

Ans. Please visit realme official website https://www.realme.com/in/legal/warranty-terms

Ques. Are there dedicated service centers for realme book in India?

Ans. Yes, please call on realme support helpline 1800 102 2777, to know about the nearest service center locations for realme book in India.