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What if the GPS Positioning Failed or Positioning is not Allowed?

Update Time: 2021-09-15 08:54:40

This is applicable to all the realme devices.


GPS positioning is greatly affected by the environment. If the indoor and mobile phones are completely blocked, the positioning may be impossible or the positioning may be inaccurate. It is recommended that you perform the following troubleshooting:

1. Confirm that the positioning function related settings are enabled.

Make sure that the location permission of the software is enabled. You can click the corresponding software in [Settings] > [Application Management] to open the location information permission switch in the application permissions.


2. The application has been opened and entered the positioning state:

GPS is a satellite signal, please open it outdoors. In indoor or rainy days, high-rise buildings and shade shelters all shield GPS signals and affect GPS usage signals.
A. If the phone uses a metal sleeve, please remove it before using the GPS function. The metal sleeve shields the GPS signal and affects the GPS signal.
B. If the GPS signal is poor when navigating inside the car, please check if your car has interference with the GPS signal, or the window is covered with a metal protective film. You can try to compare and view navigation in and out of the car. Some models have a lot of interference with GPS signals.
C. If the above steps do not solve your problem, please go to the nearby realme service center for testing.

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