| Product | Installation | Engineer visit TAT | Repair TAT | Pickup service |
| TV | 24-48 Hrs | 48-72 Hrs | 10-13 days (Spare parts available) | / |
| IoT | / | / | Up to 7 days (Spare parts available) | / |
| Mobile | / | / | Customer place to repair center- Maximum 7 days Repair time- 48-72 hours (Spare parts available) Repair Centre to Customer place- Maximum 7 days |
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