realme Mobile Phone, Tablet, Monitor, Accessories & IoT Products Warranty Exclusions
This warranty neither covers man-made damages nor any of the following conditions, however, paid repair services are available.
The device has exceeded the standard warranty duration.
Any unauthorized repair, through the third party. Disassembly, self-repair, modification, and other human behaviours that cause damage.
Warranty sticker is missing/misplaced or altered
Warranty does not cover natural wear and tear (for example cable, connector, etc.), use of non-realme accessories, usage under extreme conditions, damage caused by an act of God such as floods, fire or earthquakes
Accessories & IOT products are not repairable.
The device is damaged due to improper use such as falling, squeezing, water damage, etc.,
Non-realme official warranty commitments
No warranty card and valid proof of purchase, however, an exception can be granted if the customer can prove that the accessory is within the warranty period
Products purchased overseas are not entitled to claim warranty services in domestic service centers however can avail repair services on chargeable basis taking into consideration of spare part costs etc., with a prior appointment at service centers.
realme TV Warranty Exclusions
The device has exceeded the standard warranty duration.
Without a warranty card or valid purchase invoice, any alteration in the warranty card, or purchase invoice.
Defect or damage, by improper self-installation by customer or repairs/disassembly performed by any unauthorized technician/repair centers, testing, operation, demonstration, maintenance, non-preinstalled software, adjustment, physical & liquid damage, connection with equipment not approved by the Company / without following product guidelines.
Defect or damage caused by accident, floods, fire, winds, earthquakes, lightning, or other natural disasters or voltage instability or other force majeure.
Physical damage, dent, deformed or scratched, transportation dropping or excessive shock, scratches due to normal wear and tear.
Warranty does not cover any external accessories (such as Battery, cable, etc.)
Any damage caused due to tampering of the product, liability for loss of data, recorded images, or business opportunity loss.
If product found damaged, scratched, etc. while opening / unwrapping the product’s box, in the absence of authorized technician.
Products not purchased from realme authorized sellers (we recommend that you contact the point of sale for support).
Goods (products) that are not distributed within the regional jurisdiction of realme India.
This warranty will be void if the type or serial no of the product has been altered, removed, or defaced.
realme Laptop Warranty Exclusions
This warranty neither covers man-made damages nor any of the following conditions, however, paid repair services are available.
The device has exceeded the standard warranty duration.
Any unauthorized repair, through the third party. Disassembly, self-repair, modification, and other human behaviours that cause damage.
Warranty sticker is missing/misplaced or altered
Warranty does not cover natural wear and tear (for example cable, connector, etc.), use of non-realme accessories, usage under extreme conditions, damage caused by an act of God such as floods, fire or earthquakes
The device is damaged due to improper use such as falling, squeezing, water damage, etc.,
Non-realme official warranty commitments.
No warranty card and valid proof of purchase, however, an exception can be granted if the customer can prove that the accessory is within the warranty period
Products purchased overseas are not entitled to claim warranty services in domestic service centres however can avail repair services on chargeable basis taking into consideration of spare part costs etc., with a prior appointment at service centres.
