Hi, realmer
It's time to turn the device you have into the one you want. realme Exchange helps you turn your eligible device toward a new phone in an easier way.
Are you tired of using outdated technology? Do you want to upgrade to the latest and greatest devices? Look no further than our Exchange program!
Here at realme, we understand the importance of staying up-to-date with technology. That's why we're excited to offer our customers the opportunity to trade in their old devices towards new ones.
Whether you're looking to upgrade your smartphone, our Exchange program makes it easy and affordable. Simply apply the Exchange and our team will assess its value.
Not only does our Exchange program make upgrading more affordable, it's also environmentally friendly. By trading in your old device, you're helping to reduce e-waste and promote sustainability.
Don't wait any longer to upgrade your technology. Visit us today to take advantage!
Follow these simple steps:
Step 1: Visit the realme official website and select the new phone you want to purchase.
Step 2: Go to the device page and scroll down to find the "Buy with realme Exchange" box. Click "Avail Now" and fill out the form to get an evaluation estimation. Input your pincode, IMEI, device name, and configuration to check if it supports exchange.
Step 3: Pay for the new device.
Step 4: Wait for the new device to be delivered to you.
Step 5: Once you receive the new device, select your preferred payment mode on your number to receive payment for your old device. You can choose from NEFT, UPI, or vouchers from Amazon or Flipkart.
Step 6: realme delivery partner will come to your place and collect your old device.
Step 7: Once realme picks up your old phone, you will receive payment on the same payment mode you selected. You will receive the payment within 2-7 days after the new device payment.
FAQs:
Q. Can I avail the exchange with other offers or benefits? Like coins deduction?
A: Yes, you can avail the exchange with other offers or benefits.
Q: Why some devices are not supported realme Exchange? Why I cannot find the exchange option on the device page?
A: realme Exchange is a new feature, and as of now, it is not available for some models. More models will be supported in the future, so stay tuned.
Q. What's the limited-time bonus?
A: The limited-time bonus gives you extra value when exchanging. If the evaluated value of your old phone is 6000Rs and you get the 100Rs limited-time bonus, you can get 6100rs back when exchanging.
Q. Is the exchange value on the page the real or final deduction I will get?
A: The exchange value on the page is estimated. Please refer to the actual evaluation when realme picks up your device.
Q. How long will it take to pick up my original phone?
A: realme will pick up your old phone within 2-7 days after payment.
Q. How can I get the payment for old device?
A: You can get the payment via NEFT, UPI, or vouchers from Amazon or Flipkart. Select your preferred payment mode once your new device is delivered.
Q. When can I get the trade-in money?
A: You will receive the payment for the old device when realme picks it up within 2-7 days after the new device payment.
