Causes:
1. There are stains or foreign objects on the surface of the watch screen.
2. The watch software is abnormal.
3. Watch hardware failure.
Solutions:
1. Please use a cotton cloth or cleaning cloth to clean the watch screen.
2. If the watch APP (realme Link, realme Wear, realme Fit) prompts that there is a new watch firmware version, please update it in time.
3. Please try to restart the watch and reset the watch.
If the above troubleshooting solutions cannot solve your problem, it is recommended to bring the purchase certificate and go to the realme service center for testing.
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