realme Smart TV Neo 32 TV uses a smart Linux system, not a Android system, so it does not have Google Play Store and Android applications cannot be downloaded and installed, such as Netflix and Amazon prime. Please use apps that are recommended in the built-in apps Store.
If you want to download and use Android apps, it’s recommended to buy a realme Google TV stick to use with your Neo TV, then you can enjoy Linux and Android systems at the same time.
If you need to watch Netflix's video on TV, you can also cast the Netflix's video on your phone to TV. realme Smart TV Neo 32 has built-in CC Cast function, allowing you to quickly cast screen.
