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Dear Shoppers, following the latest govt. guidelines on Covid-19, delivery will be restricted to covid hotspots.

How to fix the Fingerprint Issue?

Update Time: 2021-07-02 17:05:36

To fix the fingerprint issue kindly follow the below mention troubleshooting steps to resolve it:

1. Kindly remove the fingerprint password.
2. Reset all system settings.
3. Clear the sensor part with a clean dry cloth.
4. Again set up a new password.
5. Don't use a wet finger or finger with oil/dirt/peeling.

We hope this will help you. Further, if the issue persists kindly let us know. 


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realme is committed to offering powerful performance, stylish design, sincere services and exploring more possibilities of smartphones. realme has launched 13 products, which includes realme 1, realme 2, realme 3, realme 2 Pro, realme 3 Pro, realme U1, realme C1, and realme C2, realme 3i, realme 5, realme 5 Pro, realme X and realme XT.


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