Update Time: 2021-02-20 19:05
1. Is there an obstruction between the remote control and the sensor on the TV?
2. Replace the batteries.
Make sure that the remote control sensor is not exposed to direct sunlight.
If it still cannot be solved, please apply for after-sales service by calling at toll free no. 1800 102 2777
realme is committed to offering powerful performance, stylish design, sincere services and exploring more possibilities of smartphones. realme has launched 13 products, which includes realme 1, realme 2, realme 3, realme 2 Pro, realme 3 Pro, realme U1, realme C1, and realme C2, realme 3i, realme 5, realme 5 Pro, realme X and realme XT.