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What if the Wi-Fi can't Connect?

Update Time: 2021-07-02 17:05:04

This information is applicable to all the realme devices. 


If you are experiencing Wi-Fi failure, we recommend that you do the following troubleshooting:

1. If public Wi-Fi, it is recommended that you try to replace other Wi-Fi routers (cause: public network Wi-Fi may have restricted access to the router, or restrict access to MAC devices, etc.).
2. If private Wi-Fi, it is recommended that you use other mobile phones to connect whether it is a router or a network problem. If there is no abnormality, restart the mobile phone or router and try again.
3. It is recommended to cancel the Wi-Fi password and re-enter the password connection.

If the above does not solve your problem, please go to the nearby realme service center for testing.

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realme is committed to offering powerful performance, stylish design, sincere services and exploring more possibilities of smartphones. realme has launched 13 products, which includes realme 1, realme 2, realme 3, realme 2 Pro, realme 3 Pro, realme U1, realme C1, and realme C2, realme 3i, realme 5, realme 5 Pro, realme X and realme XT.

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