Every product from realme comes with a unique IMEI or Serial Number (SN). If you own any realme products, learning where to locate them can be beneficial. Please continue reading to discover where to locate them on your device. IMEI on realme Phones The IMEI contains a 15-digit number that helps identify a product. 1. On your phone, go to [Settings] > [About Phone] / [About Device] > [Status] > [IMEI1]. 2. Alternatively, dial *#06# on your phone dialer to see the IMEI number(s). 3. If your phone is dead or lost, and you need your phone's IMEI, check the phone box and look for the phone's IMEI. SN on all realme Earphones 1. Check on the earphone body: For TWS Bluetooth earphones: The SN is located at the flip of the charging case. For Neckband Bluetooth earphones: The SN is located behind the charging port. 2. Check the bottom of the package box; It's usually placed near the barcode. SN on realme Watch 1. realme Watch Settings: Go to [Settings] > [About] > [Serial Number]. 2. The SN of the Watch can be seen at the back of the package box. SN on realme Pad 1. realme Pad Settings: Go to [Settings] > [About Device] > [Status] > [Serial number]. 2. The SN of the Pad can be seen at the back of the package box. SN on realme Laptop 1. Check through the nameplate label at the bottom of the laptop. 2. Press the "Win + R" keys at the same time to open the "Run" window, enter "cmd", and click "OK"; Enter "wmic bios get serialnumber" to view the SN number.
In order to avoid the loss of phone data, you can backup and restore phone data through local backup or cloud backup. Method 1: Local backup Setting path: realme UI 3.0 & and above versions: Settings > System/Additional settings > Back up and reset > Back up & migrate > New Backup. realme UI 2.0: Settings > Additional settings > Back up and reset > Back up and restore > Local backup > New Backup. realme UI 1.0: Settings > Additional settings > Back up and reset > New Backup. realme UI T & S & R & Go & U Edition: not support local backup Data supported for backup: Contacts, messages, call logs, preference settings (calendar, clock, settings, blocking, etc.), apps (excluding app data). Backup to computer: After the phone is connected to the computer, follow the file saving path to find the corresponding Backup file on the computer, and then save it on the computer. Recovery path: realme UI 3.0 & above versions: Settings > System/Additional settings > Back up and reset > Back up & migrate > Local backup > Select backup files > Select the data you want to restore > Click Start realme UI 2.0: Settings > Additional settings > Back up and reset > Back up and restore > Local backup > Select backup files > Select the data you want to restore > Click Start realme UI 1.0: Settings > Additional settings > Back up and reset > Select backup files > Select the data you want to restore > Click Start Note： 1. At this time, the backup file is stored locally on the phone. If you flash the machine or restore the factory settings, the backed-up data will also be cleared. Before the operation, you need to copy the data to other storage devices (such as computers, U disk, etc.) for preservation. 2. If the backup data is on the computer side, please copy the Backup file on the computer to the phone directory that files stored before. Method 2: Google backup realme UI 2.0 & 3.0 & 4.0 & S Edition & T Edition R Edition & Go Edition: 1. On your Android phone, open the Google One app. 2. At the bottom, tap Storage. 3. Scroll to the device backup section. If this is your first phone backup: Tap Set up data backup > Backup now. If this isn't your first phone backup: Tap View/Show details > Backup now. 4. To see your backup settings, tap Manage backup. realme UI 1.0: Settings > Additional settings > Back up and reset > Google backup Data supported for backup: App data, Call history, Contacts, Settings SMS messages Pictures and videos, MMS messages Recovery path: When you add your Google Account to a phone that's been set up, what you'd previously backed up for that Google Account gets put onto the phone. To restore a backed-up account to a reset phone, follow the on-screen steps. For more help, get help from your device manufacturer. Your photos and videos are already available in Google Photos. But you can restore the rest of the data you backed up while you set up your new phone for the first time or after a factory reset. At setup, to restore your data, follow the on-screen steps. The process can take up to 24 hours.
Using Documents for easy editing and file management Documents is an app designed for streamlined document management and editing. It offers features such as searching, viewing, editing, and format conversion, enabling you to work with documents anytime, anywhere. Supported Models: realme GT 7 Pro Operation path Open the Documents app, then you can: l Search for documents on your device. l View files in Word, PDF, Excel, and more without installing another app. l Create or edit Word, Excel, PowerPoint, and TXT files. l Convert documents into easy-to-share formats Note: The functions available may vary depending on the document type.
When two mobile phones are close to each other, you can use the one-touch sharing function, that is, quickly share pictures and files through, mutual transmission, providing users with a more convenient mutual transmission and sharing experience. Note: To use this function, the phone must upgrade the system to realme UI 6.0 or ColorOS 15 and above and have Touch interactions. Please refer to the actual interface display for details. Operation path： 1. Pull down the status bar on both phones to confirm that NFC, and Quick Share are turned on. 2. Go to "Settings > Connection & Sharing > Touch interactions" on both phones and turn on the switch. 3. Keep the recipient's phone unlocked and the screen on. 4. Select the phone, click "Share" to enter the system sharing panel, and keep close to the NFC area of phone. 5. After the recipient receives the pop-up, click Accept to receive the file. Usage scenario: Users need to share photos quickly after traveling. Mobile phones can be quickly connected and transferred by touching them together. The sharing operation path is shorter and sharing is easier.
Fixes motion blur that occurs during candid shots, easily salvaging precious moments of pets, children, or adults that turned out blurry. Setting Path： Photos > edit > AI Editor > AI Unblur Note: This function requires hardware support. Please refer to your actual experience.
The function of factory reset: The factory reset function is to restore your phone to the factory settings, whether the system settings or the storage space will be restored to the state you just got your phone. You can reset your phone to factory settings in the following two ways. Note: Restoring the factory settings will delete all your data, please back up the data to the cloud in time or use "Clone Phone" to save it. Method 1: Phone setting operation path: realme UI 6.0: Settings > System & updates > Back up and reset > Reset Phone > Reset network settings / Reset all settings / Erase all data. realme UI 3.0 & 4.0 & 5.0: Settings > System/Additional Settings > Back up and reset > Reset Phone > Reset network settings / Reset all settings / Erase all data. realme UI 1.0 & 2.0: Settings > Additional Settings > Backup & Reset > Erase all data(factory reset) > Reset network settings / Reset system settings only/ Erase Downloaded apps and their data / Erase all data. realme UI R & Go & S & T & U Edition: Settings > System > Reset options > Reset WiFi, mobile & Bluetooth / Reset app preferences / Erase all data. Note: Reset network settings is for setting network settings only Reset system settings only is for the reset to default system settings only Erase Downloaded apps and their data is for erasing downloaded apps only and phone data, Music and other non-app can be retained Erase all data is for Erase all data, including photos and music Method 2 : After turning off the phone, press and hold the [Power button] and the [Volume Down button] at the same time. After the phone vibrates, release it, and the phone will automatically enter Recovery mode. 1. After entering Recovery mode, select the language first. 2. Choose "Wipe Data". 3. Choose "Format Data". 4. Enter the verification code 5. After entering the verification code, select "Format". Note: Online Update is Update the Online Software. Wipe Data will erase all data & default system settings. Reboot only restart the phone. Power off will power the device off. If neither of the methods works for resetting, please visit a realme service center near you for assistance.
Problem Phenomenon: How to Disable ads in the realme phone. (Approaches to disable ads) Solution: You may disable the ads with the below steps: realme UI 4.0 & 3.0 & 2.0 & 1.0: Settings > Additional/System Settings > Get Recommendations > Click to Disable. realme UI R & T & S & Go Edition: Settings > search Personalized news in the Search bar > click Personalized news > Disable. realme UI 6.0 & 5.0: Not supported Sometimes, the advertisements you see may be caused by some third-party apps or website caches stored in the browsers. And not by the device’s built-in advertisements if the advertisements show up through browsers. Please clear the entire browsing history (from the beginning) and block ads in Google Chrome by following these steps: Google Chrome: Step 1: Click on Chrome > Click on the Three Dots at the right top side > Settings > Privacy & Security > Clear Browsing Data. Step 2: Chrome > Settings > Site settings > Ads > Disable Ads. Internet Browser: Step 1: Click on Internet > Click on the three lines below > Settings > Clear data > Choose History > Clear. Step 2: Internet > Click on the three lines below > Settings > Ad Blocking > Turn on Ad Blocking. Software update: Please update your system version to try. realme UI 3.0 & above versions: Settings > About device. Click Up to date/realme UI on the top to check for updates. If there is the latest version, you can download and update it. realme UI 1.0 & 2.0: Settings > Software update. realme R & S & T & Go Edition: Settings > System > System update. Note: For any inside third-Party App Ads, please check the settings of the particular app or contact the App Developer for the ads to be removed. If you can not confirm that the ads issue is with the third party then we can suggest factory data reset the device once after taking proper backup.
1. Function Description After the user clicks the shutter, a video is captured at the same time when taking a photo. This function makes the photo not just a static image but can present a dynamic effect, bringing users a more vivid and interesting shooting experience. Note: (1) Supports front and rear camera full-focus shooting, automatic beauty, filters, cover frame replacement, and other functions (2) After setting a Live Photo as the desktop wallpaper, the wallpaper itself is not a dynamic photo. (3) If you edit the default cover of a Live Photo/reselect the cover (such as cropping, mosaic, etc.) and choose to overwrite the original image, the image file itself will become a static image and long press will not support playback. 2. How to shoot? When you take a Live Photo, your phone will also record a dynamic video of the moment you take the photo, making your photo more vivid. (1) Go to the camera and select the photo mode. (2) Click the Live Photo icon at the top of the screen to turn on the Live Photo function. (3) Click the shutter button to take the photo. 3. How do I change the cover of a Live Photo? (1) Select a Live Photo in the album, then tap Edit > Live Photo. (2) Move the slider to change the frame, release your finger, and tap Set as Cover. 4. How many seconds does a live photo last by default? Can the duration be set? The default duration for live photo shooting is 3 seconds, and the duration cannot be set separately. 5. Which apps support viewing live pictures? At now, Instagram supports viewing live pictures. realme is adapting more apps. 6. No shutter sound when taking photos after opening the Live photo Since LivePhoto records the images and sounds before and after the shutter, the shutter sound will be muted after turning on Live Photo. This is normal, so please feel free to use it.
If you want to share the themes, fonts, or wallpapers, you can refer to the following steps: Path: realme UI 1.0 and above versions: Open Theme store > Select the theme or other you want to share > Click the share icon on the right top > Share/Copy link Share: If you click share, the other user will receive a pic with the QR code. You can download the theme through the QR code. Copy link: If you click Copy link, you can send the link to the other user. You can download the theme through the link. realme UI R & Go & S & T & U Edition: Does not support Theme store.
System updates fix some known software issues or add some new features, which will further optimize system performance and enhance system stability. Setting method: realme UI 3.0 and above versions: Settings > About device. Click Up to date /realme UI on the top to check for updates. If there is the latest version, you can download and update it. realme UI 2.0 & 1.0: Settings > Software update. realme UI R & Go & S & T & U Edition: Settings > System > System update. Note: 1. This update will not delete or change your data, but it is still recommended that you back up your data and reserve enough storage space before updating. 2. The installation package is automatically deleted after the update is completed. Shutdown and forced restarting are prohibited during the upgrade process.
