1. If you have any questions or you are not familiar with some features of your realme product, please contact us via Email.
Email: Send your queries and feedback to the emails listed below:
UAE:service.me@realme.com (working hour: 10 am - 8 pm, Saturday to Thursday Excluding holidays)
Kenya: service.ke@realme.com (working hour: 9 am - 6 pm, Monday to Sunday）
Morocco: service.ma@realme.com (working hour: 10 am - 8 pm, Saturday to Thursday Excluding holidays)
Saudi Arabia:service.me@realme.com (working hour: 10 am - 8 pm, Saturday to Thursday Excluding holidays)
Iraq: service.iq@realme.com (working hour: 9 am - 5 pm, Saturday to Thursday Excluding holidays)
Hotline:
Morocco: 0522862518 (working hour: 10:00~18:30 MON-FRI, 10:00~13:00 SAT; Ramadan: 10:00 ~16:00 MON-FRI, 10:00~13:00 SAT Excluding holidays）
Saudi Arabia: 8008443244,8008500707（working hour: 10 am-8 pm, Saturday to Thursday Excluding holidays）
UAE: 80003306065 （working hour: 10 am-8 pm, Saturday to Thursday Excluding holidays）
Iraq: + 9647514400012 (working hour: 9 am - 5 pm, Saturday to Thursday Excluding holidays)
Kenya: 0800720432 (working hour: 9 am-6 pm, Monday to Sunday)
Weekends & Holidays:
2. If your realme device needs repair, you can visit https://www.realme.com/mea-en/support. The technicians in all the service centres have done professional training to deliver high-quality services. We are also working on it to provide more convenient services.