If you cannot access Play Store

1.Check that you have a good network connection.

2.Go to [Settings]> [Additional setting]> [Date&Time] and enable [Set Automatically]. Google Play Services sync with their master servers to send and receive data, to do this your device time and date should be correctly set.

3.Go to [Application Management]> [All] > [Download manager], tap on [Enable] to enable the App.

4.Go to [Application Management]> [All] > [Google Play Store], click [Clear data] & [Clear cache].Also clear data for “Google Services Framework“.

5.If the issue still persists, try remove and add your Google Account on your device.