What is not covered under realme Care+ Accidental Damage Plan?
Cosmetic damages (dent on outer body, stripping of color, etc.)
Any damage resulting from negligent action
Any damage covered under manufacturer’s warranty or by any other insurance provider
Theft or loss of the device
Any claim towards a device purchased by a business entity for its employee
For the complete list of exclusions under the plan, kindly read the terms and conditions of the plan.
Do I need to pay while raising a claim?
Yes, you need to pay a one-time excess fee every time you raise a claim under realme Care+ Accidental Damage Plan depending on your device model, as mentioned in the terms and conditions.
How do I activate my realme Care+ Accidental Damage plan after purchase?
realme Care+ Accidental Damage plan is auto activated as soon as you purchase the plan.
Can I subscribe multiple realme Care+ Accidental Damage plans for one device?
No, for one IMEI number, only one realme Care+ Accidental Damage plan can be subscribed throughout the life of the device.
When does the validity of the realme Care+ Accidental Damage Plan start?
The validity of the realme Care+ Accidental Damage Plan starts as per the date mentioned on the Certificate of Insurance.
How many times am I eligible to claim under the plan?
You can make two (damage) claims for each 12-month period (one claim cannot exceed the Original device purchase price)
When can I subscribe to realme Care+ Accidental Damage Plan?
You can subscribe to realme Care+ Accidental Damage Plan at the time of the device purchase or within 30 days of device purchase
Insurance products are obligations only of the Insurance company. They are not in any way obligations of or guaranteed by realme or any of its affiliates or subsidiaries. All claims under the policy will be solely decided upon by the Insurance Company. realme or any of its affiliates or subsidiaries hold no warranty and do not make any representation about the insurance, the quality of claims processing and shall not be responsible for claims, recovery of claims, or for processing of or clearing of claims, in any manner whatsoever
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