What If I am not Getting Notification for the particular application?

Update Time: 2019-07-09 12:44:51




  1. Please confirm whether the notification ringtone volume of the device is turned on.

  2. Please confirm whether the mute switch is turned on.

  3. Is the Do Not Disturb enabled?

  4. Did the user change "Other notification ringtones" to "None"?

  5. Is the app "Allow notifications" permission set (Settings->App Management->choice app->Manage Notifications).

  6. Whether the ring switch of the app is enabled after the notification is allowed (Manage Notifications-> message notification->Ringtone).

  7. Check whether the network status is normal.

  8. If there is no solution, please feedback after-sale.


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