1. Determine the router status.
When using public WiFi, some users may be disconnected due to too many people. It is recommended to switch mobile data for a moment to ensure the Internet experience. If private WiFi is used intermittently, it is recommended to try to restart the router or check the router settings.
2. Keep in the signal receiving area.
When the signal strength is poor, it is prone to intermittent problems. You can try to adjust the router position or use the phone closer to the route to get a better signal.
3. Modify the phone WiFi related settings.
The WiFi disconnection in the lock screen state may be because you have turned on the deep power saving mode/ low power mode and can enter the setting - battery off depth power saving switch.
4. If you use a metal protective case, please remove the protective case and try it.
If the above does not solve your problem, please go to the nearby realme service center for testing.
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