How to Get Rid of Heating/ high-temperature Issues?

Update Time: 2019-07-02 12:54:05

This information is applicable to all the realme devices.
 

In the case of high-intensity use or abnormal environment, abnormal heating may occur, you can follow the guidelines below to exclude:


1. High-intensity when using mobile phones.

When using a passive game for a long time or when using a large game, the mobile phone may cause serious heat. It is recommended to disable it or use active heat dissipation, such as in an environment with strong air convection.

2. Abnormal environment when using mobile phones, heating/high temperature.

When the ambient temperature is high, the heat dissipation of the mobile phone will be affected. It is recommended to replace the use environment or actively dissipate heat;
When the light intensity is high, the screen of the mobile phone needs to be adjusted to a greater brightness in order to use clear reading content, and also brings greater energy consumption and heat. It is recommended to avoid using the mobile phone under high-intensity light as much as possible.

3. The phone charges when charging.

When the mobile phone is charging, it will generate a certain amount of heat due to energy conversion loss. It is recommended to charge in a well-heated environment, and do not use the mobile phone with high intensity when charging the mobile phone.

If the above does not solve your problem, please go to the nearby realme service center for testing.

Thanks for your feedback.
Please tell us how to help you better
0/300
Didn't find what you were looking for? Please Contact us.

realme is committed to offering powerful performance, stylish design, sincere services and exploring more possibilities of smartphones. realme has launched 13 products, which includes realme 1, realme 2, realme 3, realme 2 Pro, realme 3 Pro, realme U1, realme C1, and realme C2, realme 3i, realme 5, realme 5 Pro, realme X and realme XT.


realme X2 Pro- ON SALE NOW & realme 5s- 10th Dec, 12 PM | Exclusive Website Offers: No Cost EMI by Bajaj Finserv, applicable on selected models, MobiKwik & Cashify Exchange

Choose your market
Products may have different prices and availability based on market
Asia-Pacific
Europe
Other Regions