1. Check if the network connection is normal. You can observe the color of the signal in the lower left corner during the game. If the signal is red, the network delay is high, and there is a stuck in the game process. Please replace the stable network.
2. Check the game download path, the game downloaded by the non-software store may be abnormal, it is recommended that the user download to the software store;
3. Check if the power saving mode is turned on; turning on the power saving mode will reduce the performance of the mobile phone;
4. Check whether the quality of the game screen is smooth, it is recommended to adjust to smooth, reduce the occupation of system resources and power consumption, reduce the card;
5. Check whether the game opens a large number of applications; the game will take up more resources on the phone, it is recommended to clean the background program when playing the game to ensure that the phone is in the best state;
6. Uninstall the reload game can ensure that the game file data is not abnormal, it is recommended to uninstall and reinstall;
7. When using a large-scale game for a long time or a large game, the passive heat dissipation method of the mobile device may cause serious heat in the mobile phone. It is recommended to disable it or use active heat dissipation, such as in an environment with strong air convection;
8. It is recommended that you use the game space to open the game.
If the above does not solve your problem, please go to the nearby realme service center for testing.
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