Topic about playing music and its issues.
Music freezes
Check whether a large number of programs running on the background programs are limiting the amount of available memory. Clear the background programs to release the required memory.Please back up all of your data, clear the cache and flash to the latest OS version.
Music breaks.
If the issue occurred when paired with a pair of headphones, check if the sound effects software (such as tune) is turned on or off. It is recommended to adjust or turn off sound effects software.
Please back up all of your data, clear the cache and flash to the latest OS version.