How to handle the Display Abnormal issue in your Smartphone?

Update Time: 2019-02-26 14:11:30

Learn about display issue in all the realme devices.

When the display is showing abnormal color, you may check below phenomenon:

Yellow, black and white screen;
Flickering/Flashing screen;
Lines on display;
A bright spot on the screen;


For the above issues, double confirm:

1. Confirm whether the issue is permanent or random;
2. Try to take a screenshot, then confirm whether the screenshot has the same problem by viewing it on a computer. In General, if screenshot appears normal on the computer screen but abnormal on the phone. It could be confirmed an issue. Please share the comparison photo while applying for after-sales support;
3. Please back up all the data, clear cache and flash to the latest system version. If it still persists, it is recommended to apply for after-sales service.


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realme is committed to offering powerful performance, stylish design, sincere services and exploring more possibilities of smartphones. realme has launched 13 products, which includes realme 1, realme 2, realme 3, realme 2 Pro, realme 3 Pro, realme U1, realme C1, and realme C2, realme 3i, realme 5, realme 5 Pro, realme X and realme XT.

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