Button Not Working, Poor Tactility

Update Time: 2019-02-21 08:35:13

Usually the key's feeling performance are usually related to the following items.

Button lose effeciency

Button have feeling but no function, it is recommended to apply for after-sales service.

Button hand feel/tactile bad

Check whether button is jammed by foreign object, it is recommended to apply for after-sales service.

Button broken/lost/separated
Button is broken/lost/separated, it is recommended to apply for after-sales service

Button shaking/noise/stuck
Check whether button is jammed by foreign object, it is recommended to apply for after-sales service
 

Touch pad button lose effeciency

1.Check if issue is occurred permanent or random?
2.Check whether the handset is pasted with screen protector, if yes, suggest to change another one or remove screen protector
3.Ask if any sweat or water stains on the touch screen, if there is, suggest to wipe after operation
4.Back up all the data, clear cache and flash to the latest OS version.

 

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