What to do If you fail to make outgoing call with Airtel SIM card?

Update Time: 2019-04-27 10:27:19

Learn about how to do if you fail to make outgoing call with Airtel SIM card.
 

Applicable for realme smartphones

If you find there is probable failure when you are trying to make outgoing call with your Airtel SIM card under 4G network, you can try the following step to shoot the trouble.

Cause for this issue

This is because 4G network will sometimes automatically switched to 3G during a call when the network environment is not that stable. If the location you are in cannot be covered by 3G network of Airtel, your phone will get No service and thus lead to failure to making outgoing call and incoming call.

How to confirm the above cause

Firstly you have to confirm that whether the location you are in get the 3G network covered by Airtel operator.

Path to confirm:

1. Go to [Settings] > [Dual SIM and Mobile Network] > [Preferred network type], select 3G only and check if the status bar shows No service.

2. In [Settings] > [Dual SIM and Mobile Network] > [Preferred network type], switch to 2G only, to check if the calling is normal.

Ø If your call fails with 3G network while it is back to normal with 2G network , that means the location didn't get the 3G network covered by the Airtel operator.

Solution

To ensure that you can make calls normally, we suggest that you switch the network type to 2G only under [Settings] > [Dual SIM and Mobile Network] > [Preferred network type].

Get more help

If the issue persists, contact realme Support Team, or take your phone, proof of purchase and warranty card to a nearby realme Customer Service Center for professional assistances.

* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.

Thanks for your feedback.
Please tell us how to help you better
0/300
Didn't find what you were looking for? Please Contact us.

Exclusive Website Offers: 2 years warranty & 10% Cashback up to ₹2000 on a single minimum online transaction of ₹3000 using HDFC Bank Debit Cards

Choose your market
Products may have different prices and availability based on market
Asia-Pacific
Europe
Other Regions