What If your SD card cannot be detected?

Update Time: 2019-02-28 10:05:36

Learn about how to do if your SD card can't be detected
Applicable for all realme smartphones.

 

If your phone fails to detect the SD card, try the following steps:
 

Take out the SD card and plug it in again

1. Take out the SD card and place it properly and insert the card tray completely and in the same orientation that you removed it (it will fit only one way).

*Insert horizontally to avoid tray damage or SD card loose.

If it still fails to be detected, try to cross check your SD card and your phone.

2. Try another SD card in your phone.

If it can be detected, that means the previous SD card is damaged, we suggest you to change another SD card. If it still can't be detected:

3. Try the SD card in another phone

If it can be detected on another phone, that means the SD card is fine. Take your phone, proof of purchase and warranty card to visit a nearby Realme Service Center for more help.

* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.

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