Applicable for all realme smartphones.
USB connect mode needs to be changed before computer can read photos and other files.
Change the USB connect mode.
When you connect your phone to the computer using a USB cable, the phone will pop up a window, click Transferring Photos via USB and then change it to File transfer. This will allow you transfer files from your computer to your phone and vice versa.
Reconnect the phone to your computer.
If you can still only transfer photos after changing the USB connect mode, unplug the phone and reconnect it to the computer and see if you fixed the issue.
1. Restart and update the phone
2. Restart the phone, and update it to latest system version.
*Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.