What If you fail to make video call with Facebook / WhatsApp

Update Time: 2019-02-28 10:29:42

Learn about what if Camera cannot be enabled when WeChat/Facebook is used for video call.
Applicable for all realme smartphones.


If you fail to make video call with Facebook / WhatsApp / Wechat or other applications. It might because the camera permission is disabled in app permission management.


 

Enable camera permission


For ColorOS 5.2 and above: Go to [Phone Manager] > [Privacy Permissions] >  [Permissions] > [Use camera]> choose the application (WeChat / Facebook, ect) > Click "Allow"

 

 

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If the problem cannot be solved, check the version of the application and update it to the latest version.
 

Get more help


If you cannot make Call, Read Contacts, or Send Message with an application , you can try to enable the permissions in [Phone Manager] > [Privacy Permissions] > [App Permissions] > [Permissions] or [Security Center] / [Security] > [Privacy Permissions] > [App permission management] > [Permissions]


* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.

 

 

 

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