Learn what to do when the camera won't open, crashes, or shows a black screen.
Applicable for ColorOS 5.2. Check your ColorOS version in [Settings] > [About phone].
If the Camera app in your realme phone won’t open, crashes, or shows a black screen, or you get an error message saying that camera has stopped working, do the following:
Restart the phone
Restart the phone, and see if you fixed the issue.
Clear Camera's cache
Long press Camera App until a prompt pops up, click [App Info] > [Storage Usage], then clear its data and cache.
Allow third-party camera apps to use camera
Go to [Settings] > [Security] > [Permissions]. Click [Apps], click the third-party camera app you want to use, then allow it to use camera.
Update the system
Go to [Settings] > [Software Updates] and update your phone to
* Pictures, settings and paths might differ from those of your phone, but that do not affect the description in this article.