1. Submit request through hotline
2. Appoint pick-up and ship
3. Inspect and repair
1. Please back up all personal data on your device.
2. To protect your personal data, please remove the security lock and reset your device.
3. The device will take 48-72 hours to get repaired once received by the delivery partner but the logistics time will depend upon the current situation.
4. Two-ways free courier is only for in warranty cases.